Your privacy is important to us.

Please read our privacy policy carefully to understand how we collect, use, protect and handle your ‘Personally Identifiable Information’ (PII) while viewing or using our site.

PII is any information that is used to identify, contact, or locate a single person or group.

  1. What do we collect from visitors?

    While on our site, we collect data that you voluntarily give to us. This includes registering an account, subscribing to our newsletter, and placing an order.  However,  we use Google Analytics which collects data about search queries, browser/device information, and IP addresses. Therefore, by continuing to use our site you agree to give us this data.

  2. How do we use this information?

    We use this information to:

    • Personalize user experience and to deliver interesting content and product offerings tailored to you
    • Improve our website in order to better serve you
    • Better service you in responding to inquiries
    • Administer a contest, promotion, survey or other site feature
    • Quickly process your transactions
    • Send periodic emails regarding your order or other products and services such as offers

  3.  How do we protect this information?

    We protect you by regularly scanning our website for security holes and known vulnerabilities. This ensures your visit to our site is as safe as possible. However, we do not take responsibility for any malicious links that redirect you from our site.

    Furthermore, we use secure networks and limit employee access to our customer database. At any time, you can request the removal of any information given to us by you. (see: Subject Access Request)

  4. Do we use ‘cookies’?

    We do use cookies to understand our users.

    If you disable cookies, you will not get the best experience on our site. However, you can still shop online.

  5. Do we honour ‘Do Not Track’ signals?

    We honour Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a Do Not Track browser visits our site.

  6. Do we allow third-party behavioural tracking?

    We do not allow third-party behavioural tracking. However, this may change in the future.

UK Data Protection Act 1998

As a British Overseas Territory, we adhere to the Data Protection Act of 1998 (DPA98).

By complying to DPA98 we ensure that all collected data will be:

  • fairly and lawfully processed
  • processed for limited purposes
  • adequate, relevant and not excessive
  • accurate and up to date
  • not kept longer than necessary
  • processed in accordance with the individual’s rights
  • secure
  • not transferred to countries outside the European Economic area, unless there is adequate protection

Subject Access Requests

Users may request a copy of their own personal data unless acting on the behalf of a person. We will take your requests seriously by email, or fax and consider this as valid as a hard copy. If unclear, we will confirm the submitter’s identity and require proof if acting on the behalf of another person.

However, verbal requests (face-to-face or via phone) will require proof of identification.
By this law, we will cooperate with all requests for personal data by:

  • An order of court or tribunal in any jurisdiction
  • Common law

In this event, your personal information will be necessary due to:

  • Connections with legal proceedings
  • Obtaining legal advice
  • Defending, establishing or exercising legal rights

You may be notified by the authorities about this request. Third parties cannot make these types of requests and will be denied access.

Users can change their personal information by::

Users can unsubscribe from receiving emails or newsletters by::

  • Clicking the “Unsubscribe” option at the bottom of any email

Last Updated: 31 January 2020